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Questions answered
You have questions…we answered them here.
Frequently asked questions
Studio Processes and Policy
Just in case you want to know
No, SSBB Pilates includes any associated business fees in the cost of the plans. SSBB Pilates reserves the right to increase prices as needed to help cover costs of doing business. There are no plans with locked in pricing available. Please know that you will be given and paying the best price available. SSBB Pilates does not run ‘sales’ on package plans but may include special offers on drop in classes or community building events.
No, at SSBB Pilates, space is limited to paying participants. You can visit our YouTube channel to take a peek at a few of the classes that are offered in the studio. *You are welcome to request a 15 minute complimentary phone call or in person meeting at the studio to discuss any questions or concerns that you have and create a plan for where to begin your journey.
Yes, at SSBB Pilates, although I am trying to make all aspects of Pilates accessible with my combo plan, as it was intended to be practiced. Using all the apparatus and props that Joseph invented, lends a different experience of an exercise. I offer a variety of mat classes, reformer, and Pilates apparatus circuit classes to allow an opportunity to use as many pieces of Joseph’s inventions as possible. Due to the complexity of the Pilates apparatus, the classes are smaller than the mat classes.
Yes! You must wear socks in the studio and they must have an adequate amount of grip on them. Trampoline park socks are acceptable socks and you can find socks on Amazon, TJ Max, and other online dealers. They are needed for safety and hygiene. You may purchase socks for $5 in the studio if you forget socks or want to buy a new pair.
We have a strict 24 hour cancellation policy for all services, including group training. Things come up in life and you are welcome to book your classes up to 2 hours before the start of the class. If you happen to book a class before going to bed and then wake up sick, you will have one free late cancellation per calendar year with your membership. After using your single late cancellation credit, any cancellations with less than 24 hours notice, the class credit will be redeemed for insufficient cancellation notice.
No, we do not require you to stay if you are not happy with our services or if they no longer fit your needs. We do not offer a refund for any purchase. Instead, you may redeem all credits before your membership is cancelled. You may transfer your membership to someone else by adding them to your account and letting them use your benefits until your membership expires.
Please contact us using the information below if you have any questions that need to be answered.
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